FAQ

How much do t-shirts cost?

There are several variables that affect the price of t-shirts

  • Quantity of garments
  • Color of garments
  • Number of print colors or number of stitches (embroidery)
  • Number of print or embroidery locations

Can I bring in my own garments to be decorated?

No. We stand behind the quality of all garments we provide. We have a vast array of choices to pick from to meet all of your needs.

Will you do one shirt?

Generally we have a minimum order of 12 pieces. If the quantity falls below 12 pieces, less-than-minimum charges may apply.

Do you take credit cards?

We accept Visa, Mastercard, and Discover. A 3.5% service charge may apply.

How long will my order take?

Normally no longer than 2 weeks from the time your order is placed. This time can also be affected by several variables.

  • Availability of garments
  • Complexity of artwork

Can I see a sample of what my shirt will look like?

We can show you a computer mock-up of how the finished garment will look. If required, we can also do a finished garment for approval. This will be charged as a sample charge above and beyond the cost of the actual job and is very limited.

What kind of art do you prefer?

Our art department is Mac based. We prefer a vector-format Illustrator or Freehand file with ALL FONTS CONVERTED TO OUTLINES OR PATHS. If the design is 1 color, a 300 dpi jpeg to size will work. Multi color jpegs will require us to re-create the art, incurring art charges. A jpeg imported into Illustrator or Freehand is NOT a vectorized file. If electronic files are not available, a clean black and white version of the art is acceptable but may require art time, incurring art charges. Please feel free to contact our art department for further details.

What are set-up charges?

Set-up charges pay for the time it takes to prepare the digitizing or screens for production. Set-up charges are different for different applications, i.e. screen printing requires different set-ups than embroidery or ad specialty items. Multiple set-up charges may apply for different items. Usually they are one-time charges and may be reduced or eliminated on re-orders.

Do you offer other promotional specialties?

Yes. We are members of the Advertising Specialty Institute (ASI) which makes us an official distributor of thousands of different personalized promotional products, and entitles us to exclusive pricing.